After Sales Support

A printed tax invoice with be included with your order delivery. This is your proof of purchase.

PRODIGG® ISTONE® SOLID SURFACE composition is made with the raw material being pure acrylic (PMMA - polymathy methacrylate resin). Advanced ISO resins with ATH fillers – this is not standard Polyester resins commonly used by companies. This is the Highest quality standard. 

The term "Wels" stands for Water Efficiency Labelling and Standards Act. This means that the tapware is made to Australian standards and has been tested and approved independently to meet those standards. 

no-poison, no-radiating elemonts, alkaline and acid resisitance, heat resisitance, oil resistance, easy cleaning, good touch feeling, slow radiation of hear, low noise at water feeding, being comfortable and durable, Keep water hot for longer time than any other bathtubs, very confortable  etc.

Most of our products are made in select factories based in All Asia.

Over 20 years experience in the Bathroom Business has resulted in very strict selection criteria for our factory partners and products. This selection criteria has been of great benefit all parties, this enables us to avoid any problems along the way and build repeat business. The result is customer satisfaction with product purchase.

Register your business (building, design related) in the link provided in the top right hand corner of our home page.

We will review all accounts and activate within 24 hours if all information provided meets our requirements.

Once your account is activated, your discount will apply automatically to your account. Please note the tax is applied once an item is placed in your cart.

1. Your details: This section will confirm your name, email address and telephone number

2. Delivery details: This section will allow you to choose the delivery address you would like your order delivered to.

3. Payment: This section will prompt you to enter your payment method and details. Choice between Credit card, Paypal, Bank Transfer.

4. Order confirmation: This will display your order number and order summary. A confirmation email will also be sent to the email address you supplied during checkout.

Yes, they can be downloaded from the web site.

Back order price is the discounted price of the product and is discounted because you are prepared to wait 8-14 weeks for delivery of your product.

We guarantee all our products are manufactured to the highest standard. All products meet Australian standards and come with 5 years warranty (unless stated otherwise)